Program Manager, Big Data & Analytics

  • Job Reference: SM
  • Date Posted: 9 April 2018
  • Location: Houston, Texas
  • Salary: On Application
  • Sector: Oil, Gas & Chemicals
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Shannon Manners
  • Email:
  • Telephone: (0) 191 338 8140

Job Description

Support the business through effective program management, to define, design, and deliver a robust and rich big data & analytics platform.  The ideal candidate has successfully led teams to deliver cloud solutions using Scrum based Agile.  Coordinating a diverse, global team with a mixture of partners and subject matter experts is required. This person must be a self-starter, a champion for the team, and passionate about delivering quality products.

Project Management:

  • Work closely with the business’ engineering departments and (in excess of 20 teams globally) as well as other business functions to ensure alignment and delivery of a common big data platform.

  • Ensure successful completion of the projects, expressed as customer satisfaction, contractual compliance, project quality, schedule and financial outcomes.

  • Develop, maintain and manage Scrum based Agile projects and Waterfall program plans.

  • Monitor project related expenditure and make recommendations

  • Communicate scope, risks, blockers, and schedules.

  • Act as ‘Scrum Master’ to squads.

  • Manage change management activities needed for successful implementation.

  • Provide regular communications to businesses and stakeholders with regular reporting in to the broader digital program. Includes timely submission of monthly reports and ‘as required’ reports on the progress of the project and issues relating to the project.

  • Manage vendor dependencies and deliverables providing services to the project.

  • Establish and manage a schedule of project team meetings / playbacks / standups/ retrospectives to review the progress of the project and ensure control over project activities.

  • Lead post-implementation (playback) reviews and continuous improvement feedback sessions.

  • Develop and utilize Agile and PM best practice processes and methodologies for implementation designed for divisional and business unit adoption.

  • Establish KPI’s and measure team “health” and performance and pro-actively work to ensure a highly functioning team

  • Act as the team advocate

Product Lifecycle Management:

  • Coordinate end to end platform / capability delivery - from conception, prototype through to post delivery and support.

 Customer Support:


  • Coordinate applicable training ensuring it is relevant, user friendly and current, and that training is integral to the project plan.

  • Develop and foster strong relationships with both the Customers and Suppliers.

  • Establish and measure KPI’s to ensure successful delivery of quality products


  • Ensures technology development projects align to the New Product Introduction and Agile Development processes.

  • Ensures necessary reporting and approval frameworks are followed for all technology development projects.

 Best Practice:

  • Keeps abreast of industry best practice methodologies and tools.

 Continuous Improvement:

  • Achieves continuous improvement of architecture maintaining alignment of technology framework to best practice thinking.


  • Supports other company initiatives as requested by line management.

  • ‘Hands on’ technical tasks from time to time as required.

Education and/or Experience


  • At least five (5) years’ experience in a project management role.

  • Demonstrable experience in applying agile methodologies.

  • Proven program management experience around designing, developing and delivering cloud based solutions.

  • Proven ability to effectively communicate at all levels within the business.

  • Cross-functional team experience.

  • Proven experience managing global / remote teams and stakeholders.

  • Ability to provide solid customer service and exercise diplomacy.

  • Strong organizational & time-management skills with the ability to handle multiple tasks.

  • Strong change management skills and experience

  • Demonstrable project management and change management skills and experience.

  • Ability to work independently with minimum supervision.

  • Ability to work with diverse group of professionals in close cooperation.

  • Ability to work under pressure in a stressful work environment.

  • Excellent written and oral communication skills

  • Sound organisational, people and time management skills

  • A committed and proactive attitude towards Environment, Health and Safety

  • A strong commitment to improving on time delivery

  • Understanding of Design Thinking



  • At least five (5) years’ experience in high-tech product lifecycle management, including enterprise software solutions.

  • Knowledge of technical and safety standards and regulations in our field of business.

  • Qualifications in engineering and project management.

  • Engineering, Software, and IT project experience.

  • Asset management experience

  • Related experience /skills

  • Experience in Design Thinking practices

    Communication Skills:

  • Excellent written and oral communication skills

  • Ability to provide technical individual and group-based seminar/workshops

Physical Demands:

  • Sitting for up to 8 hours per day. Prolonged, repetitive light upper limb use. Occasional lifting up to 10 kgs from various levels.

 Work Environment:

  • Moderate Office environment
  • Will be required to participate in meetings outside typically office hours
  • Will be required to travel on a national and international basis

Project Management – Effectively facilitates teams to establish velocity; communicates blockers with a sense of urgency and progress to key stakeholders; ensures team delivers quality projects on time and in budget; successfully facilitates activities and coordinates learning to ensure squad executes at an optimal level.  Tracks and communicates KPI’s to ensure team and product changes are based upon data.


Communication - Speaks clearly and persuasively; listens actively and seeks clarification; asks appropriate questions; able to effectively present and discuss views and ideas; adjusts style and language to meet the needs of audience; shares relevant information; gives constructive feedback to others and is open to receiving feedback. Effectively communicates with Product Owners and stakeholders to ensure constant alignment.


Interpersonal Skills – Able to communicate and build relationships with a variety of people; can interact positively and work effectively with others; focuses on resolving conflict; keeps emotions under control; has an good awareness of others and can adapt their style to manage different people; remains open and considerate to others' ideas; shows respect and empathy.


Influencing – Expresses views openly and with conviction; effectively sells their ideas and identifies and proposes solutions that benefit all parties; anticipates the reaction of others and adapts an appropriate style; shows respect for other people’s views; promotes the creation of shared mission and values, and uses those principles to guide actions.


Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals; proactively seeks new opportunities for self, others and the organization.


Drive & Initiative - Focuses on results and desired outcomes and how best to achieve them; sets ambitious goals for self and/or others and tackles them with enthusiasm; initiates and generates activity, makes things happen quickly; self-starting, works under own direction; persists in spite of obstacles, finding appropriate solutions; looks for opportunities to progress work faster; undertakes self-development activities; seeks increased responsibilities.